1. Bonus Usage. Bonuses issued at the discretion of the Company is subject to one per individual, household, civic address, e-mail address, deposit instrument, bank account, telephone number, computer/device and / or IP address.

2. “Welcome” bonuses are issued and only made available to newly first time, signed-up customers. At the discretion of the Company, customer service may issue ‘welcome’ bonuses to customers through promotional offers exclusively made available via the Company’s site.

3. Bonuses are subject to wagering and rollover requirements and must be met by their specified timeline prior to any approved requested withdrawals.

4. Unless otherwise stated, the minimum amount required to activate a deposit bonus is $20.

The Wagering Requirement of a bonus is subject to the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your Cash Balance and can be withdrawn. 

Wagering contributions to meet rollover (playthrough) requirements on our bonuses are as follows:

Example:

• Wager $500 on Slots, and $500 or 100% contributes towards rollover requirements.
• Wager $500 on Blackjack, $50 or 10% contributes towards rollover requirements.
• Wager $500 on Roulette and $25 or 5% contributes towards rollover requirements.

The Wagering Requirements for each bonus are set out in the specific terms for the issued bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the Deposit amount – along with a time limit by which this amount must be played through. Failure to meet wagering or rollover requirements and/or forfeit of an active bonus for any reason; may result in the forfeit of all winnings attained throughout the wagering process of the bonus. Any attempt to withdraw any funds or cash out any placed bets prior to the complete fulfilment of the bonus wagering requirement – may result in the bonus and any winnings attained being forfeited. System bets do not count towards the wagering requirements. 

5. If you cancel or forfeit the bonus at anytime prior to wagering and rollover requirements being met, all funds generated by the bonus (including the bonus) will be void and be ineligible for reinstatement. Details on the applicable restrictions can be found in the specific terms of the promotion.

6. Any evidence or reasonable suspicion that specific bets were placed on any Game (ex. betting in proportions on different outcomes in the same hand to create “action”) without risk will not qualify for any wagering or rollover requirement. Examples of bets without risk include betting on red and black simultaneously in Roulette, and betting player and banker simultaneously in Baccarat. If you are found to be colluding with other players, for example, one person betting on the player, the other betting on the banker, you will have your bets cancelled, your account closed and all deposits made by you may be forfeited.

7. If for any reason we have evidence or reasonable suspicion that any bonus you’ve used (whether alone or in a group) is capable of offering you guaranteed, increased or unfair advantages – the Company, at its sole discretion may withdraw the bonus and/or any winnings generated through the bonus. Additionally, any balance remaining may be zeroed out and subject to account closure.

8. Bonus are intended solely for players who access the site for recreational and entertainment purposes only and are privileges offered to bettors by the Company at its sole discretion. The Company reserves the right to place restrictions (partial or total) when necessary – which includes (but not limited to) due to evidence or reasonable suspicion of bonus abuse.

9. We have the right, at our entire discretion, to refuse, restrict, modify and/or cancel any bonus issued (or may be issued) to any player if we believe that:

• The bonus is being abused (our definition of abuse includes but is not limited to a player making use of promotional offers without ever wagering their own funds);
• Technical issues have occurred in relation to the bonus;
• The bonus is, for any reason, not able to be conducted as planned.

10. We offer promotional offerings to players who use our services for entertainment and recreational purposes only. We reserve the right to cancel or remove a player’s access to any game and/or channel in the case of suspected abuse (whether it be bonus or any other) and may extend our actions by terminating the account.

In the case of an account being terminated due to abuse (whether it be bonus or any other), the Company will not refund and/or reinstate any funds any losses made by the player on any of the channels the player may have accessed. The Company considers ‘abuse’ as (but not limited to) using software and/or opening multiple accounts in order to gain an unfair advantage on a Bonus. In all cases of abuse, we retain the right to withhold all winnings and any balances remaining on Your Account.

If for any reason the Company has evidence or reasonable suspicion of bonus abuse and/or the bonus terms are being breached – we may take the following actions may take place:

• Revoke and/or cancel any bonuses and bonus winnings that we regard may have been; redeemed by misuse of the system; and/or;
• Players found to be abusing bonus offers may be restricted from receiving further bonuses and/or;
• Player account may be terminated.

A list of what may be deemed abuse may include but is not limited to:

• Using more than one account;
• Cashing out for the purpose of re-depositing with a bonus or depositing on top of an existing balance;
• Equal, zero or low margin bets;
• Wagering bonuses on excluded games;
• Collusion;
• Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behavior which amounts to deliberate cheating;
• Masking IP address or using a VPN;
• Bonus usage while breaking any other terms of service included within.

11. Unless stated otherwise on the specific bonus landing pages, all bonuses have a max bet restriction relative to the deposit amount. Failure to adhere to this ‘max bet’ rule may result in account closure, forfeit of the Bonus and any winnings generated during the wagering of the Bonus.

Any wagers using deposited funds or bonus funds prior to bonus completion are subject to the following maximums:

• Casino max bet per wager – 20% of deposited amount
• Sports max bet per wager – 50% of deposited amount

12. Prohibited Play

At any time, we may decide to review all records, gameplay and transactions in order to monitor and/or assess the use of any bonus issued.

If the Company has reason to believe that any activity deems to be suspicious and in breach of the terms, we reserve the right to disqualify you from any free spin, bonus spin, promotion, bonus promotion, deposits, winnings and/or terminate the account.

Prohibited play is considered bonus abuse and is not permitted on the Site. Prohibited play can include (but is not limited to) low margin betting, equal betting, zero risk bets or hedge betting. These are considered prohibited play when done purposely to exploit bonuses; in addition, the following types of play are considered prohibited play:

• Increasing the balance and then changing your gaming pattern significantly (bet, game type, bet structure or other pattern of betting) to complete any wagering requirements of any Bonus;
  • Moving from a low weighted game based (table games) to high weighted game (slots or specialty game);
  • Two tier betting (where large bets are placed on high variance outcomes, before switching to normal variance outcomes to clear wagering requirements)
  • Increasing your balance after placing high value bets and thereafter proceeding to place bets of less than half of the prior bet value, in order to meet bonus wagering requirements;
• All-in type wagering in a “do or die” style with deposited funds and bonus funds with the intent of gaining an edge on rollover requirements,
• Using any betting system or placing even money bets on any game of chance, and / or
• Using the “Double-Up” or gamble feature within a game to increase win values;
• Wagering on Games that do not contribute towards wagering requirements or games with a 0% wagering weight applied to them as specified in the specific bonus landing page terms;
• Wagering on games with bonus money to build up value, lose the bonus and then cash out on the built up value with a secondary deposit.

13. We do not allow the mixing of No-Deposit bonuses (e.g. Free Chips, Free Spins, Cashback/Insurance Bonuses etcetera) and deposits. If a deposit is made while a No Deposit Bonus is active, the wagering requirements and maximum allowed cash-out of the No Deposit bonus will still apply. The deposit amount will be credited to your balance, however the deposit amount is not considered to be inactive and any subsequent winnings are subject to the wagering requirements and maximum allowed cash-out of the No Deposit bonus until your balance is equal to or less than the deposit amount plus any existing balance available prior to the bonuses redemption.

14. Free bonuses are not be redeemed consecutively. If you have redeemed one No Deposit bonus a real money deposit needs to have been made in the interim for you to be eligible to redeem a second No Deposit bonus. Redeeming two or more No Deposit bonuses in a row can result in the removal of subsequent winnings.

15. Bonus funds cannot be used for play in the following products or games:

• Live Dealer;
• Super Diamond Mine;
• Virtual Sports.

16. Craps and Live Dealer play do not count toward meeting rollover requirements for withdrawal.